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Kelly Bailey is an experienced professional in the property and customer service sectors, currently serving as an Agent Success Coach at The Property Experts since March 2023. Previously, Kelly held the role of Estate Agency Partnership Manager at UPSTIX, focusing on innovative property transactions. Additional experience includes positions as Help Desk Manager at Meridian Mortgages and Trainer for Customer Operations at Purplebricks Group PLC, where Kelly contributed to agent development and customer experience enhancement. Kelly's career also features leadership roles, such as Head of Sellers Concierge Service and Team Leader of South East at Express Estate Agency, alongside experience in business development and sales negotiation within various organizations. Education includes a Higher National Diploma in Musical Theatre from Lancaster University and a BTEC National Diploma in Performing Arts from South Cheshire College.