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Vicki Everett has extensive experience in product support and quality assurance, currently working at vdR Group since January 2000, where responsibilities include product testing, support, and documentation. Prior to this, Vicki completed an internship in QA support at Disney Consumer Products from March 1999 to September 1999, focusing on QA testing and supporting the DCP intranet site. Vicki holds a degree in Computer Information Systems from California State Polytechnic University-Pomona, obtained between 1993 and 1998.