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Elena Parozzi is a seasoned professional with extensive experience in user experience research, customer insights consulting, and communication design. She has worked with a variety of well-known clients in industries such as consulting, CRM digital technologies, health, and technology. With a background in psychology and communication, Elena has also taught cognitive ergonomics at Università degli Studi di Milano-Bicocca. Her expertise lies in project supervision, research protocol design, data analysis, and presentation of actionable recommendations. Elena's diverse educational background includes degrees in psychology, statistical computing, and communication.