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Frank Overman II currently serves as a Senior Desktop Support Analyst at The Polyclinic since July 2019 and as a Laboratory Systems Specialist at ZymoGenetics since November 2017. Previous experience includes roles as a Desktop Support Analyst II at CompuCom and System Administrator at Selden Fox, Ltd., where responsibilities involved managing a significant number of Active Directory users and disaster recovery planning. Frank's career began in the hospitality industry as a Shift Supervisor at Starbucks, focusing on customer service and adherence to company policies. Educational background includes an Associate of Applied Science in Networking and Computer Systems from City Colleges of Chicago-Harry S Truman College and a Bachelor of Arts in Psychology from Judson University.