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Rachel Letby is a highly experienced Management Consultant with a career spanning over two decades, primarily through their own company, Crail Consulting Ltd, established in 1999. In addition to leading their firm, Rachel has served as an Associate at Q5 and the Egremont Group since 2016 and 2002, respectively, and also holds an Associate position at The Nichols Group since 1999. Notable client engagements include developing operational excellence services for a utility organization, restructuring for cost efficiency in a telecommunications firm, and enhancing change leadership skills within a global investment management partnership. Rachel's educational background includes a BSc (Hons) in Materials Engineering from Loughborough University and an MA in Systems in Management from Lancaster University.