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Jennifer Murphy has extensive experience in executive assistance and customer service management. Currently, Jennifer serves as the Executive Assistant to the Senior Vice President at The McKee Group since January 2019. Prior roles include Office Manager at Rapid Learning Institute, where responsibilities encompassed managing the Customer Service department and administering human resource policies. Jennifer also held the position of Customer Service Manager at Business 21 Publishing, overseeing customer service operations. Earlier in their career, Jennifer worked at DHL, initially in customer service roles and later as Lead Customer Service Representative, focusing on escalated inquiries and employee training. Jennifer holds a BA in Organizational Dynamics from Immaculata University and an associate degree in Business Administration and Management from Delaware County Community College.