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Mark Weaver is an experienced professional in customer success and marketing, currently serving as the Customer Success Director at Brandwatch since January 2022, specializing in digital consumer intelligence. Mark also hosts a radio show at 1BTN, a community-focused not-for-profit station, beginning in July 2020. Previous roles include Senior Strategic Marketing Consultant at Pure360, Senior Client Services Manager at Coherence Digital, and Account & Digital Director at Ideal Media Today, with a career spanning over 15 years in data marketing and customer engagement. Mark's educational background includes an MSc in Web Development and a BA Hons in Communication, Media & Journalism from Edge Hill University, as well as an internship in Digital Media from Hochschule Kaiserslautern.