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Aidan Farrell

1st Line Team Leader at The Citation Group

Aidan Farrell is a skilled IT professional currently serving as the 1st Line Team Leader at The Citation Group since January 2023, where responsibilities include managing and mentoring the 1st Line IT Support Team. Previously, Aidan held positions as a 2nd Line IT Support Technician and an IT Support Technician, providing comprehensive support for PC, mobile devices, and networking at Citation Professional Solutions from April 2016 to December 2022. Aidan's experience also includes application support for the Atlas Online Platform and overseeing client onboarding and migration to health and safety management portals. Prior to this, Aidan worked as a Legal Clerk at Cyril O'Neill Legal Costs Accountants from March 2003 to February 2016, handling diary management, legal documentation, and staff training. Aidan's education includes a Diploma in Internet Marketing from Dublin Business School and additional qualifications in law and further education.

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