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Syed Ali

Director, Strategy + Optimization at The Cigna Group

Syed Ali, MBA has a diverse work experience spanning over two decades. Syed currently serves as the Director of Strategic Projects + Optimization at Accredo - An Express Scripts Company. In this role, they leverage data, insights, and technology to improve the patient experience and drive continuous improvement.

Previously, Syed held leadership positions at Shannon Heights Civic Association, where they served as the Director of Marketing & Communications. Syed led marketing campaigns and implemented mobile-friendly tools to enhance communication with over 320 households.

Syed also worked at The Cigna Group, Evernorth Health Services, and Express Scripts in various strategic and optimization roles. At Evernorth Health Services, they led teams of training and communications professionals to transform the learning, development, and engagement experience for employees.

Syed also held a senior management position at Express Scripts, where they established and led a team focused on employee communications. Syed was involved in developing leadership programs and improving two-way communications solutions within the organization.

Earlier in their career, Syed worked at Medco, Medco Health Solutions, Merck-Medco Rx Services, and Merck-Medco Managed Care in various supervisory and customer service roles.

Overall, Syed Ali, MBA has a proven track record of driving strategic initiatives, enhancing employee engagement, and improving customer experiences.

Syed Ali received their High School Diploma from St. Charles Preparatory School in 1994. Syed then attended The Ohio State University from 1994 to 1998, studying Chemistry and Cognitive Psychology. In 2019, Syed completed their Masters of Business Administration degree in the Professional MBA Program at the University of Missouri-Saint Louis. Additionally, they obtained a Lean Six Sigma Green Belt Certification from Express Scripts in 2004 and a MAGIC Facilitator and Coach certification from Communico Ltd. in 2010.

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