Juan Sebastián Reyes Cárdenas currently serves as the Head of Claims at Logiztik Alliance Group since June 2024. Prior to this role, Juan Sebastián held positions as a Customer Success Manager at Gi Group Holding and QiBit from May 2023 to May 2024, contributing to the evolution of the Labor Market through integrated HR services. Additionally, Juan Sebastián worked as a Customer Success Manager and Customer Experience professional at Time Jobs from April 2021 to April 2023 and previously served as a Claims Analyst at Logiztik Alliance Group from August 2019 to November 2020. Juan Sebastián holds a Master's degree in Customer Experience from Universitat Politècnica de Catalunya and has a background in International Business from Universidad de Las Américas (EC). Furthering skills in data analysis, Juan Sebastián completed an Intermediate Power BI Course at New Horizons Computer Learning Center in April 2022.
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