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Eneyda Rodriguez is a seasoned professional in event management and strategic operations, currently serving as the Strategic Operations Manager at The AV Firm, where leadership is applied to optimize client experiences and enhance service standards. With a diverse background that includes roles such as General Manager and Director of Special Events at The Penthouse Hyde Park, Project Manager and Director of Operations Support at PRA Business Events, and various positions at AlliedPRA, Eneyda has consistently demonstrated expertise in event planning, operations support, and crisis management. Eneyda's career also includes significant contributions to high-profile events such as the NATO Summit and extensive experience in government roles with the Department of Cultural Affairs and Special Events and the Mayor's Office of Special Events. Eneyda holds a Master of Arts in Arts Management from Columbia College Chicago and a Bachelor of Arts in Communications from Northeastern Illinois University, complemented by certifications in Project Management and Lean Six Sigma.