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Sanghamitra K. has extensive experience in operations and customer relations across various industries. Currently a Senior Associate in Global Business Operations at TerraPay since May 2023, previous roles include Senior Associate in Partner Operations at ZestMoney, where responsibilities encompassed managing merchant queries and relationships, and Business Operations Associate at opendoor education, overseeing assessments for over 60 schools in India and the Middle East. Additional experience includes serving as Operations Associate for Customer Relations at Pearson Education Services, Regional Operations Executive at AMSURE INSURANCE AGENCY, and Branch Support Executive at Bharti AXA Life Insurance. Sanghamitra holds an MBA in Human Resources and Marketing from the North Eastern Regional Institute of Management and a BCom in Business Management from Gauhati Commerce College.