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Nikki Sargent is a highly experienced clinical technology lead at Tend Health Ltd, with a strong background in project management and operational leadership within the primary health care sector. Previously, Nikki served as the indici implementation team lead and clinical practice systems specialist at Pinnacle Ventures Ltd, where responsibilities included onboarding, implementation, and navigating complex change management processes. Nikki's career also includes roles as operations and services manager and clinical nurse manager at Primary Health Care Ltd, nurse team lead at Marina Medical, and nurse manager at The Doctors medical centres. Nikki holds a Bachelor's degree in Health Services from Manukau Institute of Technology and has developed expertise in system design, project scope, and issue resolution throughout the years.