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Lawrence Erskine has a diverse background in telecommunications and customer service, with experience at various companies such as Telecommunications Industry Ombudsman, Pioneer Credit Limited, Optus, and Telstra. Currently working as a Senior Early Dispute Resolution Officer, Lawrence has held positions such as Team Leader, Store Manager, and Experienced Sales Team Leader. With a focus on meeting KPIs and ensuring excellent customer service, Lawrence has a track record of success in managing teams and improving performance. Graduated from Our Lady of Lourdes College in 1986.