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Simon Cremoni is a CRM Functional Architect with experience at TechFirm Group, GE, and Alstom Grid. At TechFirm Group, Simon is the Team Lead of Salesforce technology, focusing on Omnichannel communications for B2C and B2B relationships. Previously, at GE and Alstom Grid, Simon worked as an Expert Salesforce and Salesforce internal architect, where Simon was responsible for analyzing impacts and proposing technical solutions for Salesforce CRM. Simon also has a background in .net solution analysis and holds degrees in Informatique from Tetras Annecy le vieux and iut d'annecy le vieux.