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Randy Rosenthal holds a Bachelor of Science degree in Mathematics from Dana College and possesses extensive experience in client services and customer support roles. Currently employed as a Client Services Analyst at TEAM Software since January 2016, Randy previously worked at Data Technologies Inc from May 2012 to December 2015 as a Customer Service Representative. Prior to that, Randy spent 14 years at CSG Systems International in various analytical roles, including Financial Services Sr Business Analyst, providing second-level support and managing client issues, and Resolution Management Analyst, offering first-level support and problem escalation. Randy's career began at Godfather's Pizza, where, from August 1981 to September 1997, management responsibilities included hiring, employee evaluation, and compliance with health and labor laws.