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Mumba Mukendi

Technical Support and Execution Lead at Sera4

Mumba Mukendi has a diverse work experience spanning several industries. They began their career as a Data Entry Clerk at SPAR in 2010, where they were responsible for managing promotions, receipts, prices, and other technical duties. From 2008 to 2012, they worked as a Marketing and Guest Relation role at Jown Lodge, where they created new markets with major hotel players and handled guest interactions and bookings. In 2015, they completed an internship as a Junior System Analyst at JOWN GROUP MINING, where they were responsible for the technological direction of the company. In 2016, Mumba founded Nsanza Group. They then worked as a Network Technical Support Engineer at BONISWA CORPORATE SOLUTIONS from 2018 to 2023. Currently, they serve as a Technical Support and Execution Lead at Sera4 since February 2023.

Mumba Mukendi earned a Bachelor's degree with honours in Information Technology with Specialism in Network Computing from Staffordshire University. This degree was obtained during the period between 2013 and 2016. Prior to that, Mumba completed their HIGCSE in Information Technology at HeatherHill College from 2007 to 2008.

In addition to their formal education, Mumba Mukendi has pursued further certifications to enhance their skills and knowledge. They obtained the Introduction to Data Science certification from Cisco in February 2023. In September 2022, they achieved the Certified Fiber Optic Technician (CFOT) certification from The Fiber Optic Association, Inc. (FOA). Earlier in June 2022, Mumba earned the Introduction to Cybersecurity certification, also from Cisco.

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