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Mani AR is an experienced Information Technology Service Delivery Manager with a robust background in service delivery management across multiple renowned organizations, including Tata Consultancy Services, Kyndryl, and IBM. Since April 2022, Mani has been managing service delivery at Tata Consultancy Services, overseeing communication between sending geographies and end customers, ensuring governance, and enhancing service quality. Prior roles included leading problem management teams at Logica and serving as a Problem Manager and Quality Analyst at IBM, where Mani utilized analytical skills to identify root causes and improve service processes. Mani began a career in network support at Slashsupport and holds a Bachelor's degree in Computer Science from Anna University Chennai.