Michael L. has had a diverse work experience, beginning in 2011 as a Sales Associate at Micheals Stores, where they were responsible for greeting customers with positivity and a friendly demeanor, and familiarizing himself with inventory for quick and easy transactions. Michael also worked the cash register and was trusted with large sums of money. In 2011, Michael L. also began working as a Front Desk Receptionist at Volkstech, where their responsibilities included book keeping and customer relations.
In 2013, Michael L. began working as a Sales Associate at PetSmart, where they operated as a top tier customer service representative offering support and guidance to incoming customers and their animal counterparts. In 2015, they began working as an Administrative Assistant at Kongregate, where they provided personalized customer care through the use of web-based tools, providing quick and efficient troubleshooting in regards to billing and product questions. Michael also implemented the online community moderation strategy.
In 2016, Michael L. began working as an Education Representative at QuinStreet, where they aided scholarly hopefuls by offering a free service to people looking to further their education with a healthy helping of one on one conversation in order to find the best possible school for them. Michael also began working as a Guest Blogger at TimeOut, where they wrote entertaining and original content for the blog. In the same year, they began working as a Social Media and Reputations Specialist at Social Media, where they assisted in creating up to date and local content to maximize optimum attention for public listings and their surrounding areas.
In 2021, Michael L. began working as an Enrollment Specialist/Production Operations at TaxJar | A Stripe company, where they specialized in helping individuals and organizations prepare and file sales tax. Michael handled applications, collected information, and provided advice directly per customer request for more details regarding their enrollments. This included determining tax frequencies which can vary depending on the state.
Michael L. attended the Art Institute of Jacksonville from 2009 to 2011 where they earned an Associate's degree in Animation and Media Art.
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