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Reshmi N. is an experienced professional in customer service and operations, currently serving as Associate Director at Tata Digital since September 2021. Prior to this role, Reshmi held positions including Senior Operations and Customer Service Manager at Praxis Home Retail Limited and Deputy Manager Operations at Matrimony.com Limited. Reshmi also took a sabbatical for family commitments from July 2009 to September 2013. Earlier career experience includes roles as Operations Manager at FPSB Ltd. - India, Assistant Manager at ICICI Bank, and Customer Support Executive at Reliance Infostreams Private Limited. Academic qualifications include a PGDBA in Operations Management and Supervision and a PGDBA in Finance from Welingkar Institute of Management, along with a Master of Commerce from the University of Mumbai.