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Paul Leonard Cardenas is a seasoned professional in IT engineering and project management, currently serving as Senior Manager at TaskUs since July 2020, where responsibilities include directing the Knowledge Management System and managing the Knowledge Governance Process for IT operations. Prior to this role, Cardenas excelled as a Senior Technical Writer at Visa, leading knowledge management initiatives and providing training for leadership development. Additional experience includes positions as IT Knowledge Governance Manager at Globe Telecom, Technical Writer at IDEMIA, PayMaya Philippines, Prime Meridian HR Consultancy, and Technical Support at TeleTech. Cardenas holds a Bachelor's degree in Management Information Systems from the Polytechnic University of the Philippines.