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Ruben Villalobos is a seasoned technical support specialist with extensive experience in software and hardware support. Currently serving as a Senior Technical Support Specialist at Tapin2 since January 2020, Ruben addresses issues related to Tapin2 products and facilitates project launches for clients in the fast-paced mobile ordering industry. Prior to this role, Ruben worked at DexYP as a Senior Ad Platform Support Specialist from February 2015 to January 2020, focusing on managing and monitoring issues for the YP.com platform. At AT&T Interactive/YP.com, Ruben held the position of SR. QC DATA SPECIALIST - Incident Analyst from April 2010 to February 2015, overseeing site issues for Yellowpages.com. Additionally, Ruben started their career at YP, The Real Yellow Pages®, as a National Account Sales Manager from April 2008 to January 2010, where strategic relationships with clients were developed and managed.