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Joanne Giovanniello-Ebeling has worked in a variety of positions throughout their career. Joanne began their professional career in 1993 as a Petty Officer Second Class in the U.S. Navy, where they were highly experienced in both Semaphore and reading Morse Code by flashing light. In 2009, they became a Canadian Sales Coordinator/Dispatch at DMX Inc, where they worked hand in hand with Canadian sales teams and warehouses to coordinate customer equipment installs with over 50 technicians. In 2013, they joined eBay as a Trust and Safety Representative, where they professionally communicated with customers about their account restrictions and suspensions and raised and adjusted selling limits on member's accounts. In 2014, they joined Verizon Connect as a Senior Technical Trainer, where they were proficient in delivering instructor-led, train-the-trainer, and virtual instructor led courses. Finally, in 2021, they became a Customer Success Manager at Worksmith.

Joanne Giovanniello-Ebeling earned their Bachelor's Degree in Secondary Education and Teaching from Brooklyn College between 2003 and 2007.