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Alvin Cheung is a proactive technology professional with extensive experience in engineering and technical support across various companies. Currently serving as a Customer Product Support Engineer at Tantalus Systems, Cheung excels in scripting, data mining, and overseeing the introduction of new products. Previous roles include Product Engineering Specialist at OpenRoad Auto Group, where collaboration with engineering teams and business strategy implementation took place, and Software Engineer at Canadian Circuits Inc., focusing on automation and software testing. As a Senior Technical Solutions Manager at Audinate, Cheung provided global support, managed technical documentation, and trained OEM licensees. Additional experience includes roles at Lantronix Hong Kong Ltd., Telefield Ltd., DSP Group HK Ltd., and Freescale Semiconductor, where Cheung honed skills in customer support, project management, and software development. Cheung holds a Master of Science in Computer Science from City University of Hong Kong and a Bachelor's degree in Electronics Engineering from The Hong Kong University of Science and Technology.