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Jeevankumar Chilmutoor has extensive experience in customer success and procurement, currently serving as a Senior Customer Success Manager at Tangoe since August 2019, having previously held the role of Service Delivery Manager. Before this, Jeevankumar was a Team Lead in Provisioning at Tangoe from March 2013 to April 2019, specializing in global telecom procurement. Additional experience includes a role as a Consultant in Global Procurement at Symphony Services, an Executive position at Capita, and a Process Associate role at Mphasis. Educational qualifications include a Master of Business Administration in Marketing from Sikkim Manipal University and degrees in MSc and Bsc in Biotechnology from T. John College and National College, respectively.