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Johnson Nguyen is a seasoned professional in business systems management with extensive experience across multiple organizations. Currently serving as Manager of Business Systems at Coda since January 2022, Johnson previously held various roles at Zendesk from January 2017 to January 2022, including Senior IT Business Systems Analyst and Scrum Team Lead. Prior experience includes positions as Business Operations & Systems Analyst at ClearSlide, Sales Operations Analyst at Apttus, and Process Analyst III at the Superior Court of California. Johnson began a career in public service as a GS-9 Intern with the Minority Business Development Agency. Educational qualifications include a degree in Political Science/Public Law and Public Policy from UC San Diego, complemented by studies at De Anza College.