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Roberto Ramos is a seasoned IT professional with extensive experience in technical support and system engineering within the financial sector. Currently serving as a Senior System Engineer at Taconic Capital Advisors since March 2021, Roberto previously held the role of Senior Support Analyst and Team Lead at Abacus Group LLC, where project management and mentorship of a desktop support team were key responsibilities. Prior roles include Senior Trading Floor Support Tech at Point72 Asset Management, ensuring operational efficiency for 2,000 users, and Senior Desktop Support Technician positions at CRT Capital Group and Pequot Capital Management, where Roberto contributed to optimizing trading floor performance and fostering executive relationships to drive technology investments. Roberto holds a degree from Western Connecticut State University, graduating between 1979 and 1983.