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Susan Petersen is a highly experienced Senior Quality Assurance Manager at Sysmex Inostics, leading the global QA/RA team to ensure adherence to quality and regulatory compliance for the Quality Management System. With a career spanning over three decades, Susan's expertise includes managing audit programs, IVD kit design and development, risk management, and customer complaint handling. Prior roles at Life Technologies, Medela, EmpiriQA, and Abbott Diagnostics showcase a strong background in regulatory affairs, quality management systems, and compliance auditing. Susan holds an MBA from Lake Forest Graduate School of Management and a B.S. in Biochemistry from the University of Wisconsin-Parkside.