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Jeremy Putnam has a diverse work experience spanning several companies. Jeremy currently works at Syniverse as a Principal Solutions Engineer. Prior to this, they have held various roles at Syniverse, including Advisory Systems Engineer, Senior Systems Engineer, Systems Engineer, and Critical Support Analyst (NOC). At Syniverse, they have gained expertise in customer-facing network operations, design, implementation, and support, as well as troubleshooting network issues and reading Wireshark captures. Before joining Syniverse, Jeremy worked at Insight Global as a Remote Desktop Technician, providing tier 2 remote desktop support for AT&T U-verse customers. Jeremy also worked at Teksystems/IBM/VF Imagewear as a Deskside Support Computer Technician, supporting over 400 users with their computing and printing needs.

Jeremy Putnam obtained a Bachelor of Business Administration (BBA) degree in Computer Information Systems from Western Michigan University - Haworth College of Business from 1998 to 2001. Prior to that, they completed their high school education at Lapeer West High School, graduating with a High School Diploma from 1994 to 1998. In addition, Jeremy holds various certifications including Juniper Networks Certified Associate - Junos (JNCIA-Junos) and Cisco Certified Network Professional (CCNP) from Pearson, as well as Cisco Certified Network Associate Routing and Switching (CCNA) from Pearson and CompTIA A+ from CompTIA-Brasil in 2002.