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Andres Romualdo is a seasoned professional with extensive experience in business process analysis, application support, and research. Currently serving as a Business Process Analyst at Synertex LLC since November 2021, Romualdo specializes in business process improvement and collaborative solution development. Previously, Romualdo worked at MetroStar Systems as an Application Support Analyst, where responsibilities included providing application support and acting as Scrum Master for a development team. Prior roles include Operations Analyst at 2M Research, offering operational support in research divisions, and a Senior Research Analyst at IMPAQ International, contributing to research, process improvement, and business development efforts. Romualdo holds a Masterā€™s Degree in Applied Sociology and a Bachelor of Arts in Psychology and Sociology from the University of Maryland Baltimore County.