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Amy Mueller is a seasoned professional with extensive experience in business process analysis and customer support, currently serving as Principal Business Process and Insight Analyst at Broadcom Inc. since December 2018. Prior to this role, Amy spent over two decades at CA Technologies in various positions, culminating as Senior Principal Business Insight Analyst, where responsibilities included leading support readiness and operational efficiency efforts. Previous experience includes multiple leadership roles at Legent and early career experience in HR administration at Duquesne Systems. Amy holds a degree from Robert Morris University, where studies were completed between 1985 and 1989.