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Dhanushka Sanjeewa is an experienced IT professional with a strong background in customer support and technical assistance. Currently serving as a Customer Support Technician at Synergy IT Solutions and a Help Desk Technician at Sihag Technologies Inc., Dhanushka has worked extensively with major clients such as Scotiabank and TD Bank, focusing on tasks such as Windows 10 migration, troubleshooting, re-imaging, and software installation. Prior experience includes positions at American & Efird and Streamline International, where Dhanushka honed skills in help desk support, system engineering, and on-site customer assistance. Dhanushka holds an MCSE certification from Microsoft Corporation and a diploma in Enterprise Network Engineering from Computek.