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Colleen O'Neill has a strong background in finance and accounting. Colleen began their career as a Senior Manager in Audit at KPMG US in July 2009, where they worked until June 2018. In July 2018, they joined Symetra as a Senior Manager in Technical Accounting, a position they held until May 2020 when they were promoted to Senior Finance Manager. In October 2022, Colleen was promoted to Director of Finance at Symetra before becoming the Financial and Operations Principal in January 2024.

Colleen O'Neill received a Bachelor's Degree in Accounting from The University of Montana - College of Business in 2008. In 2009, they obtained a Master's Degree in Accounting from West Virginia University. Additionally, they have certifications from the American Institute of Certified Public Accountants (CPA) and FINRA (Financial & Operations Principal - Series 27).