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Melissa Creamer has extensive work experience in marketing and operations. Melissa has held various roles at Blue Cross NC, starting as a Market Business Consultant in 2012 and progressing to Director-level positions, including Director of Division Operations. At Blue Cross NC, they have also served as the Director of Client Services & Marketing Operations and Director of Marketing. Before joining Blue Cross NC, Melissa worked at SHPS/Carewise Health as the Director of Health Communications, where they were responsible for overseeing a creative team and managing client-specific marketing projects. Melissa has also worked at Landacorp, Inc. as the Director of Content & Creative Services.

Melissa Creamer earned their Master of Education degree in Adult Learning/Training & Development from North Carolina State University, which they attended from 1998 to 2000. Prior to that, they obtained a Bachelor of Arts degree in Communications from the University of North Carolina at Chapel Hill between 1983 and 1985. Melissa also completed an Associate of Arts degree from Peace from 1981 to 1983, although their field of study during this time was not specified.