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Mark has served the financial industry from the supplier side for 30+ years with companies such as MTech, Electronic Data Systems, Fidelity National Information Systems, Fiserv, and Humintex. His deep technology, operations, and contracting background provides insights that drive positive client results. He founded and was general manager of EDS' online banking and bill pay business which today serves approximately 1,000 financial institutions and 3 million consumers as part of Fiserv. He also built and managed an electronic statement and bill presentment service that currently serves thousands of financial institutions and billers. He is a past voting member of the Data Interchange Standards Association; was extensively involved with NACHA; and served on the Board of Directors of the Interactive Financial Exchange(IFX) Forum. Mark co-authored multiple college textbooks in Decision Sciences. The software he wrote for his most recent book, Introduction to Quantitative Methods for Management, is used internationally to teach optimization techniques to undergraduates.