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Ashley James has a diverse work experience starting in 2011 as a Sales Assistant at Primark Stores Limited. They then worked as a Site Assistant at Forest Holidays, where they were responsible for maintaining the site and assisting customers. They also handled social media and customer inquiries. After that, Ashley worked as a Supervisor at Blott, where they supervised a team and assisted in designing new products and marketing strategies.

In 2013, Ashley joined Lloyds Banking Group as a Customer Service Consultant at Halifax Bank. Their responsibilities included helping customers with their finances, handling account queries and complaints, and conducting bereavement appointments.

In 2016, Ashley worked as a Money Manager at Think Money Group, where they interacted with customers in a call center environment, handling account queries, complaints, and transactions, and helping customers manage their finances.

They then joined Bupa in 2017 as a Bespoke LBG Advisor, dealing with company, corporate, and personal member queries in a busy call center environment. They resolved complaints efficiently and within company guidelines, and helped customers manage their health.

From 2018 to 2022, Ashley worked at Nest.co.uk Ltd, initially as an E-Commerce Website Editor and later as a Senior E-Commerce Website Editor. They were responsible for creating and designing web content for over 30 brands, with a focus on interior design, furniture, and lighting.

Currently, Ashley is working at Switchee as a Customer Operations Representative from 2022 onwards. Additional information regarding end dates and specific responsibilities for this role is not provided.

Ashley James obtained a Bachelor's Degree in Contemporary Lens Media from the University of Lincoln, where they studied from 2008 to 2011. In addition, Ashley has obtained various certifications, including Customs Classification and Tariff Codes from The Institute of Export & International Trade in February 2021, Introduction to Adobe Photoshop from Armada - Training in September 2019, Introduction to HTML and CSS Course from IMPARTICA LIMITED in October 2018, Mental Health First Aid course from MHFA England® in April 2023, General Data Protection Regulation (GDPR) from Highfield e-learning in June 2023, and SEO Fundamentals Exam from SEMrush Academy in August 2018.