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Jessica O. is an accomplished Account Manager at Swift Strategic Solutions Inc since July 2020, leading a team of over 10 recruiters and 2 team leaders in sourcing healthcare workers nationwide, while enhancing client satisfaction through relationship building and responsive service. Prior to this role, Jessica served as a volunteer Teacher Assistant at Pasadena City College from January 2017 to July 2020, facilitating class discussions and fostering student relationships. Jessica's background includes significant experience in human resources management at Target, where responsibilities encompassed staffing, training, and performance management for up to 300 team members. Additionally, Jessica held various positions in nonprofits and corporations, focusing on development, HR functions, and volunteer management. Educational credentials include a Master's in Public Administration from the University of San Francisco and a Bachelor's in Women's Studies from UC Irvine.