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As Chief of Digital Patient Experience, Dr. Albert Chan champions the Sutter Health network’s transformation of web and mobile healthcare services, translating advancements in digital health into positive patient experiences and electronic workflows for clinicians.

Under his leadership, Sutter implemented My Health Online, which securely connects patients to their doctor via video visits and messaging. My Health Online provides patients with secure access to health records and allows users to check medical symptoms, schedule appointments online and view lab and test results.

Dr. Chan earned his medical degree from the University of California, San Diego, and his bachelor's degree in biological sciences from Stanford University. He completed his residency and year as chief resident in family medicine at the San Jose Medical Center Family Practice Residency, affiliated with Stanford University of School of Medicine. He concurrently completed a postdoctoral fellowship at Stanford University School of Medicine in biomedical informatics, and family medicine research at the University of California, San Francisco, School of Medicine.