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Marcela Reis is a Senior Customer Relations and Support Specialist at SustainCERT, where Marcela builds strong relationships with key clients and matches their needs with products. Previously, Marcela worked as a Customer Support Specialist at Castor and a Customer Support Executive at Nourish Care, where Marcela managed CRM systems and led training efforts. Marcela also served as a Customer Service Agent at Conduent, providing support to clients and contributing to staff engagement events.