Frances Gonzalez is an experienced Customer Implementation Manager at Sunwave, where responsibilities include EHR/EMR implementation, training, and the re-engineering of practice operations. Frances has a proven track record in quality assurance, meeting project goals, and facilitating end-user acceptance in Mental Health and Substance Use Facilities. Prior to Sunwave, Frances served as an EHR Solution Consultant at Rennova HTS, delivering expert training on various EHR systems, and held roles in medical billing and scheduling, which involved claims management and patient account creation. Frances's extensive background in healthcare technology and administration underscores a strong commitment to enhancing operational efficiency and client satisfaction.
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