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Asia Ali has four years of work experience. In 2020, they began working as a Customer Care Specialist for Cognota. From 2018 to 2020, they worked as an Expert for Uber, where they onboarded new driver-partners, assisted existing driver-partners, and escalated and communicated issues across operational teams. From 2017 to 2018, they worked as a Lead Sales Associate for Kitchen Stuff Plus Inc. From 2015 to 2017, they worked as a Supervisor for Bulk Barn Foods Limited.

Asia Ali is currently pursuing a Bachelor of Arts in Psychology from Ryerson University, which they began in 2018 and is expected to complete in 2022. In October 2020, they obtained six certifications from LinkedIn in the areas of Building Rapport with Customers, Business Fundamentals for Customer Success Managers, Creating Positive Conversations with Challenging Customers, Creating a Positive Customer Experience, Customer Service Foundations, and Sales: Customer Success.