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Julia Phillips is a seasoned professional with extensive experience in digital platforms and customer care management. Currently serving at SUNSTAR GLOBAL as Senior Manager of the AEM Platform, Julia oversees the strategy and operational success of Adobe Experience Manager and Marketing Cloud, previously holding the role of Digital Success Manager. Julia has a solid foundation in customer care from Finity, where roles included Head of Customer Care for paper.li and Customer Support Community Manager. Earlier positions include training coordination at Medtronic International Trading and program management across multiple prominent business schools. Julia holds a Bachelor of Science in Mathematics from UC Santa Barbara.