Mikel Brandy has a diverse work experience in various roles and industries. Mikel is currently working as a Senior Customer Success Manager at Sunny Day Fund, where they manage the daily operations of the customer success department. Prior to that, they worked as a Business Development Manager at Legal & General America, managing 40 Prime accounts and providing support for revenue generation and customer engagement strategies. Mikel also worked as the Director of Customer Success at Gerry Care Inc., where they implemented sales systems and collaborated with different teams to maintain consistent messaging. In their earlier career, Mikel served as a Senior Sales and Technical Support Operations Manager at Asurion, leading a team of supervisors and agents for sales and technical support for various clients. Throughout their career, Mikel has demonstrated strong leadership skills, strategic thinking, and the ability to drive revenue and customer satisfaction.
Mikel Brandy holds a Bachelor of Science (BS) degree in Psychology from the University of Illinois Urbana-Champaign, which was obtained in 2001. Afterward, Mikel pursued a Master of Business Administration (MBA) degree in Business Administration and Management, General, also from the University of Illinois Urbana-Champaign, completing it in 2004. Subsequently, Mikel went on to obtain an Associate of Science (AS) degree in Information Technology from Soluto University, graduating in 2016.
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