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Edward Sives is an IT Support Professional with extensive experience in providing technical support for various organizations. Currently employed at Summit Financial since November 2021, Edward resolves hardware and software issues and manages system installation and maintenance. Prior experience includes working as an IT Technician at Karen Ann Quinlan Hospice, where support was provided to over 120 end users, and effective management of Windows-based environments. Edward also served as a Server Technician at Spartech Solutions LLC, diagnosing and repairing server issues, and held a Data Governance Associate position at Selective Insurance, focusing on data management strategies. Edward holds a Bachelor of Science degree in Information Technology Management from Ramapo College of New Jersey.