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Wendy Lim is an experienced professional in industry development and client experience, currently serving as Senior Industry Development Manager at Straits Interactive since July 2017, where strategies to address Data Protection challenges for executives and Data Protection Officers have been developed. Previous roles include Senior Manager of Sales and Client Experience at Straits Interactive Pte Ltd, Service Operations Manager at Afini, and Customer Service Manager at Raffles Quay Asset Management, overseeing concierge services and enhancing guest satisfaction. Prior experience also encompasses management positions at Conrad Centennial Singapore and Grand Hyatt Singapore, focusing on team leadership, service improvement, and corporate account management. Wendy Lim holds a Bachelor’s Degree in Tourism and Hospitality Management from the University of Surrey.