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Kimberly Toups has extensive experience in the insurance and account management sectors. From January 2015 to June 2024, Kimberly served as an Associate Account Executive at SterlingRisk, overseeing the daily servicing of over 100 accounts, including notable clients such as Commercial Charter and Air Ambulance. Responsibilities included policy review, certificate issuance, renewals, and managing data through the Epic Data Management System. Prior to this role, Kimberly was an Insurance Agent at Arthur J. Gallagher & Co. from 2006 to 2014, where account maintenance and customer service were key functions. Additionally, Kimberly worked as an Office Manager at Century21 from 2003 to 2006, ensuring efficient operations to support a growing client base.