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Elise N. Taylor, CISR, serves as the Personal Lines Service Department Manager at Sterling Insurance Group since August 2018, bringing a wealth of experience from various roles in the insurance and healthcare sectors. Previous positions include Service Coordinator at McGowan Insurance Group, Inc., CSR at Johnson & Williamson, and various administrative and managerial roles in senior living and healthcare facilities such as Sugar Grove Retirement Community and Brownsburg Meadows. Elise holds a Master's degree in Sport and Recreation Administration from Western Kentucky University and a Bachelor of Arts in English & Secondary Education from the University of Detroit Mercy. The diverse background encompasses staff supervision, client service, human resources, and operational management.