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McKenzie Peterson is a dedicated professional with diverse experience in customer relations, production, and marketing. Currently serving as a Production Specialist at Pierce Group Benefits since March 2024, McKenzie oversees the creation of benefit guides and micro-sites to assist employees in understanding their employer's offerings. Previous roles include Customer Experience Lead at Lumedica, where communication with internal teams and customer relationship management were key responsibilities, and a Sales and Marketing Associate position at Z Beans Coffee, focusing on enhancing customer engagement and sales. McKenzie’s background also includes various positions in customer service, childcare, and art institutions, showcasing a strong commitment to service excellence and community engagement. Academic credentials include a Bachelor’s degree in History from the University of Georgia and a Certificate in User Experience and User Interface Design from the Georgia Institute of Technology.