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Elselynn Leighton is a seasoned professional with extensive experience in product operations and customer experience across multiple prestigious organizations. Currently serving as a Senior Product Operations Analyst at Step since September 2020, Elselynn has progressed through various related roles, showcasing strong analytical and managerial skills. Prior experience includes working at Twitter as an Ad Operations Specialist, where operational support and data reporting were key responsibilities, and a role at Facebook as a Quality Assurance Analyst, focusing on product improvement and team management. Elselynn's professional journey also includes leadership roles at Dymocks Books and YEAH (Youth Empowerment Against HIV/AIDS), demonstrating a strong commitment to training, stakeholder engagement, and community outreach. Elselynn holds a Bachelor of Economics from The University of Western Australia, completed in 2016.