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Gail Wise has extensive experience in operations management within the coffee industry, serving in various leadership roles at Starbucks since December 2000, including Field Operations Officer and Vice President of Operations Services across China, Asia Pacific, and Japan. Prior to Starbucks, Gail Wise worked as a Catering Manager for non-competition venues during the Sydney Olympics in 2000. Academic credentials include a BA in Food and Accommodation Studies from Leeds Beckett University.